Discover Sterling Grace Technologies’ Innovative Solutions
At Sterling Grace Technologies, we’re dedicated to simplifying your business operations with cutting-edge technology. Explore our range of products and services designed to streamline processes, enhance efficiency, and ensure compliance.
From COVIDSCREENING.IO for health and safety to Sterling Training for staff development, we have the tools to elevate your business. Stay in control with SterlingDNCL for phone number compliance and boost sales with SugarCRM. Plus, manage registrations effortlessly with our Online Registration system.
Explore our solutions and empower your business today.
Online Registration
Since 2009 Sterling Grace Technologies has offered online registration services through our sgSports brand. Although our primary customer focus is sports leagues, our platform supports a variety of organizations, including municipalities, not-for-profit clubs and organizations, and business events.
Get Roster. Get back to the game
Managing a sports league can be a frustrating process. Most leagues know the headache of organizing registration events, collecting league fees, and keeping track of large amounts of paperwork. Getting the appropriate information to the people who need it can be tedious, often making the jobs of volunteers difficult. As a volunteer, you have enough to worry about, and that’s why you need Roster.
Roster is an online solution for managing various registration related tasks. It allows paperless participant registration, easy creation of registrant reports, full integration with PayPal and Interac eTransfers for online payment processing, and more.
SugarCRM
We install, customize and support SugarCRM, leading Customer Relationship Management software. Leverage this platform to push your sales team to the next level, tracking leads, contacts, accounts and opportunities in an easy to use interface that can be customized to capture almost any type of information relevant to your business.
We also support the building of custom modules for SugarCRM, allowing diverse reporting and specialized functions tailored to each deployment. A few examples of the various integration options available:
- Asterisk phone system integration allows your staff to start customer calls by clicking on a customer phone number
- SterlingDNCL keeps your database synchronised with the Canadian Do Not Call List
- Google calendar provides access to SugarCRM scheduled tasks on your Outlook calendar and smart phone
- QuickBooks integration and a secure payment engine
- Google AdWords conversion tracking
Canadian Do Not Call List
Canada protects businesses and consumer phone numbers through their Do Not Call List program (DNCL). Companies take a significant risk if they choose to make calls without a comprehensive DNCL screening procedure in place, with steep fines based on the size of the company and the type of violation. The Canadian Radio-television and Telecommunications Commission (CRTC) selected Bell Canada to grant the administration of this service, and the system that was developed is a highly manual and often confusing system, making automation difficult and screen prone to human error.
SterlingDNCL
When the DNCL program was enacted in 2009, Sterling Grace Technologies identified a need in the market for a service that would simplify compliance, and responded to this need through the development of SterlingDNCL. This platform acts as an abstraction between the manual Bell Canada system and a client’s applications, enabling full automation through easy integration of client systems with the DNCL.
Our primary integration use-case involves tying the SugarCRM (Customer Relationship Management software) to the Canadian DNCL, which allows the database to be automatically scrubbed immediately after a new contact is added that is on the restricted list, or when a number that was previously present in the database is newly added to the national list.
Usage of SterlingDNCL is by subscription, with affordable pricing depending on the size of your organization. Contact us today for more information.
Training Software
Streamline your staff training using our Sterling Training module. Our platform supports open, membership only and payment-based course models via integration with eCommerce platforms.
Your training materials will be wrapped into a set of slideshow-based online courses resembling a PowerPoint presentation. Verify your staff have read through your presentation through a test including randomized multiple-choice and long-answer questions, then track participant completion over time.
The Sterling Training administrative interface makes composing your courses an easy, user-friendly process, letting you quickly develop your material through a drag-and-drop interface and edit content using an intuitive text editor similar to Microsoft Word.
We also offer assistance with converting your source material into course slides and tests if required.
Contact us for more information and to request a quote.
Take the first step toward elevating your business with our cutting-edge IT solutions. Contact us today to schedule a free consultation and receive your quote. Experience peace of mind with a dedicated IT partner that understands your needs and supports you every step of the way.